presented in a cellophane packet, these 5 decorations have a snowflake design burnt by pyrogravure onto one side of a chunk of silver birch wood and our small la maison logo on the other. They have a red ribbon for hanging up and although the size varies they are around 6cm across. The snowflake decorations are handmade from wood we cut from trees we have growing around the lake. 5 weigh approximately 60g.
PAYMENT AND SHIPPING INFORMATION:
We accept payment via PayPal. Don’t panic if you haven’t got a PayPal account as you can pay with a credit card on the PayPal page, just tick the box and you will be transferred.
If you have a French cheque book, you can send a cheque. Your parcel will be dispatched when the cheque has cleared.
At the moment if you want to buy more than one item the best option is to do a separate transaction for each item which will calculate the shipping for each separately. When we dispatch the items we will group the postage, which is usually a bit cheaper and then refund you the overcharge. Alternatively, you can contact us before you checkout and we will provide you with a grouped shipping quote. The only exception to this is if you want to buy some cards – just make sure you add them to your basket after you have added the main item.
We ship as soon as we can after the order comes in and the delivery time can be between 2-3 days for France, around 4-8 days for Europe and depending on the country anything between 8 days and 3 weeks for everywhere else.
The delivery is a sign for delivery and the charge includes insurance so that if the item/s are lost or damaged you get your money back (up to €45 or for €1 more up to €150). We pack everything well with plenty of protection. The customer is responsible for any duties or customs charges.
If you are not satisfied with your purchase we will sometimes offer a refund, but will not pay for resending the item back to us. The refund will be through PayPal but we need to have received the item back in its original condition before it will be issued.
Clear as mud? contact us for more information.